Skip to content
ponderance / anmol

ponderance.dev · support

Immich

The private photo library for invited friends and family, running on Anmol’s own hardware.

Web live

contact

Get help with Immich

Email is the fastest route, and it always works — the form below is a convenience, not the only way in.

anmol@ponderance.dev

A first reply within two business days, from anmol@ponderance.dev.

Send a message

It reaches the same inbox, tagged with Immich.

Common questions

How do I get an account?

Ask Anmol. There is no sign-up; accounts are made one at a time for people he knows.

I forgot my password.

Email anmol@ponderance.dev and it is reset by hand.

My library looks empty.

Each account sees only its own uploads and whatever has been shared with it. A large first upload also takes a while to finish processing before thumbnails appear.

Does anything about my photos leave the server?

No. Face grouping and search features are computed on Anmol’s own machine and are never sent to a third party; Cloudflare only carries the traffic.

Can I turn off face recognition for my photos?

Ask, and it is switched off for your account. Faces and photo locations are the most sensitive things here, which is why they are worth asking about.

Your data

  • Your account is a username and a password stored hashed by Immich.
  • Photos and videos you upload keep their embedded metadata, including EXIF location if the camera recorded it.
  • Face groupings and search features are derived on the server itself and never sent anywhere.
  • Delete individual items from the app, or email anmol@ponderance.dev to have the whole account and its uploads removed.

The full policy for Immich: privacy · terms

what you need

Requirements

  • An invitation — accounts are created by Anmol, not by signing up.
  • A browser, or the Immich app pointed at immich.ponderance.dev.